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What we do

Duck Creek engineering for insurance delivery

Madexa builds your Duck Creek systems for speed. We move your team from complex configurations to efficient releases. Your business needs flexible policy management. Your business needs faster billing. We build insurance platforms your team can operate.

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Starting point

Useful Duck Creek work starts with the SaaS foundation, not the legacy core.

We treat Duck Creek delivery as a SaaS-first journey, not just a configuration task. That means Anyware API flexibility, robust product inheritance, and a focus on long-term agility in the cloud.

Low code speed as a priority
Integration for operational flow
User experience for agents
Abstract Duck Creek engineering illustration with SaaS geometry

Main service areas

Core Configuration

Complex product models increase your launch time. You need a map of your insurance goals. Rank your features by agent value. Rank your features by build effort. Establish your inheritance rules for reuse.

  • Configure your Policy, Billing, and Claims systems
  • Design your product definitions and your inheritance
  • Implement your rating logic and your business rules
  • Manage your forms and your document generation
  • Develop your workflow and your task management

System Integration

Disconnected insurance data slows your processing. We build your integrations. We manage your external data calls. We manage your messaging flows. We ensure your systems talk.

  • Integrate your Duck Creek core with your external data
  • Build your API connections and your messaging flows
  • Connect your document and your payment systems
  • Implement your Anywhere API and your web services
  • Manage your agency and your third party integrations

Digital Portals

Messy agent tools increase your training costs. We build your modern interfaces. We manage your customer journeys. We ensure your digital experience is fast.

  • Develop your agent and your customer portals
  • Implement your Quote and Bind workflows
  • Build your self service claim and billing views
  • Design your responsive and your mobile interfaces
  • Integrate your portals with your Duck Creek core

Platform Modernization

Legacy versions increase your maintenance burden. We move your systems to Duck Creek OnDemand. We manage your upgrades. We ensure your cloud readiness.

  • Assess your current version and your customization gaps
  • Execute your Duck Creek OnDemand migration strategy
  • Refactor your legacy logic for modern standards
  • Test your performance and your integration health
  • Establish your ongoing update and your maintenance habits

Detailed capabilities

What the work usually includes

We grouped this by delivery stage so it is easier to scan without reading the page like a giant brochure.

Strategy and Readiness

Duck Creek Audit

A review of your current core systems. We find your configuration debt. We find your performance gaps.

  • Audit your configuration and your integration code
  • Review your database and your query performance
  • Analyze your upgrade path and your version risks
  • Prioritize your system fixes by business impact
Product Launch

Moving your new insurance products to production. We map your rules. We manage your testing. We ensure your launch is stable.

  • Design your product model and your rating rules
  • Develop your forms and your document templates
  • Execute your regression and your integration testing
  • Manage your stakeholder reviews and your approvals
Business Rule Design

Clear logic for your insurance operations. We define your rules. We build your workflows. We remove your process friction.

  • Define your underwriting and your eligibility rules
  • Automate your claims routing and your tasks
  • Implement your pricing and your rating models
  • Document your rules and your system logic

Build and Delivery

Operate and Improve

Where teams use it

Common security use cases across the business

Core Implementation

Launching your new Policy, Billing, or Claims systems.

OnDemand Transition

Moving your Duck Creek core to the OnDemand cloud platform.

Digital Transformation

Building your modern portals for your agents and your policyholders.

Performance Tuning

Fixing your slow core systems and your database bottlenecks.

Product Refresh

Updating your old insurance products for modern market needs.

Market Expansion

Adding new states or lines of business to your current core.

Automation Blitz

Removing your manual claims and underwriting tasks.

Integration Rebuild

Modernizing your outdated and your fragile system connections.

What tends to improve

The changes teams usually measure after rollout

Higher operational efficiency for your insurance team
Faster time to market for your new insurance products
Lower maintenance costs through OnDemand transition
Better experience for your agents and your customers
More reliable data flows across your systems
Stronger security for your sensitive insurance data
Clearer visibility into your core system health

How delivery works

  1. 01Review your Duck Creek version and your operational pain
  2. 02Design your configuration and your integration roadmap
  3. 03Build your core updates and your digital portals
  4. 04Launch your modern core and manage your performance

What you leave with

Tangible outputs, not vague recommendations

  • A Duck Creek target state architecture diagram
  • Configured core systems and integration source code
  • Digital portal interface and integration files
  • A version upgrade and a product launch plan
  • Operational runbooks for your Duck Creek team
  • A testing and a quality assurance report

Controls and governance

The controls that keep the system usable and defensible

  • Configuration and code review approval cycles
  • Integration and messaging management rules
  • Security configuration and access standards
  • Version currency and OnDemand update cycles
  • Deployment and environment management patterns

Questions we get a lot

Do you specialize in Duck Creek OnDemand?

Yes. We help teams move to and optimize for the OnDemand platform.

Can you help with complex inheritance?

Yes. We design your product models for reuse. We ensure your inheritance logic is clean.

How do you handle Duck Creek upgrades?

We use a structured methodology for gap analysis and testing. We ensure your upgrades are low risk.

Next step

Ready to plan your Duck Creek roadmap?

We begin with objective alignment and scope definition to ensure a practical first phase.

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